You have decided to outsource landscape maintenance so your first step is to define what your community needs.
Just as you would not hire a building contractor to build a major project without much careful thought to the needs this building must fulfill, the same applies to your hiring of a Landscape maintenance company.
Knowing how to choose a lawn care company that suits the needs of your community’s residents and the landscape that makes your community what it is will save you time, money, and heartache throughout the years to come
Here are some tips to selecting a company that you will be happy with in the long term.
- For example, do you need only a mow, trim and clean-up service?
- Do you have a large property?
- Do you want help with your landscape beds, complete maintenance or just weed control?
- Do you require a company that can prune large trees?
- Do you have an irrigation system that needs frequent programming and maintenance?
- Do you need the service of certified professionals
Every lawn care company is different. Some will be able to address all of the needs mentioned above, while others may specialize in some areas over others. Make sure you know exactly which services you will need on a regular basis to find a company that works best for you.
Get recommendations, if the company you are considering is a large one, you can probably find several different reviews of the company online. Remember it is not possible to please everyone so do you best to read a cross section of reviews. Many people will only write a public review if they are upset.
Other areas to check are the local Chamber of Commerce, Better Business Bureau, and with present customers. If you have admired the landscape of a neighboring community the next time you pass by stop and visit with a few of the residents outside, ask them who does their landscape maintenance. If they do it themselves, they’ll be flattered. If they have a service, they will be happy to refer you.
Contact the company to see their portfolio or for references, they will give you the most balanced perspective. Ask for a copy of an old bid they have prepared, tell them to please edit it for privacy. This will help you compare prices, and will also give you a good idea about their professionalism.
Have the person who will be the liaison with their company plan when, where and how service will happen. Make sure they have provided you with a list of what services they might recommend that you did not include in your specs, and why they would recommend those services.
Require each company to send a representative out to evaluate your individual situation. A reputable company will be willing to pay you a visit in order to gain you as a customer.
Engage in a trial relationship if possible, sign a contract for no more than one year in the beginning. That will allow you to see whether the company can deliver on their promises.
Touch base with a manager or supervisor every time the company is working in your community throughout your contract year to discuss the progress with your goals.
If you are happy with the service, be sure to retain the company for the next year at the beginning of contract renewal to secure your spot!
Knowing how to choose a landscape maintenance company that works for you, can preserve the lifestyle that made you choose the community in which you live in the first place. Your community will know they have chosen well in picking you to lead.